🏁Approving Access

This page describes how to review and approve just-in-time access requests

This page walks you through the lifecycle of access request and review.

⚙️ Configuring approvals

There are two ways to configure approvals with P0:

  • Default approvals

  • Access policies

circle-info

Access policies are only available for Pro-tier P0 accounts.

Default approvals

To use the default approvals, you must configure who can approve and revoke access requests. Do this on p0.apparrow-up-right's "P0 Management" page, under "Access control".

Configure who can approve access requests by entering approvers' emails in the "Security Reviewers" section. Approvers must have accounts in Slack using the same email addresses.

circle-info

Approvers' email addresses may be from outside your domain.

Two-party and one-party approvals

By default, a requestor can not approve their own access requests. If you want to allow requestors to approve their own requests, allow one-party approvals.

Auto approvals

In addition to approvals by humans, P0 also allows you to automatically approve requests if the requestor is currently on-call on an escalation policy. See Approval Integrations for more details.

Escalated approvals

In addition to normal approval flow, P0 allows the requestor to escalate the request using PagerDuty or Incident.io and notify on-call users to approve pending requests. See Approval Integrations for setup details.

Access policies

If you need more fine-grained control over approvals based on who is requesting access, and to what, use access policies. See the Access Policies reference for more details.

The remainder of this guide assumes your organization is using default approvals.

🔔 Request notifications

When an access request is made, P0 creates an approval message in your Slack integration's configured channel.

With default approvals, P0 mentions the @p0approvers Slack group, which contains all configured approvers.

If you use access policies with directory group approvers, P0 instead DMs each approver with a link to the approval message.

Approving (and denying) requests

To Approve this request, first choose an access duration from the "Select expiry" dropdown, then click "Approve".

circle-exclamation

To Deny this request, click "Deny".

Requesting further justification

If the requestor's justification for requesting access is incomplete or needs follow-up, reply to the request message in a thread. The request conversation thread is linked to the access request, and this discussion will be available in future access reviews.

🤔 Reviewing requests

You can review all requests made via P0, whether approved or denied, by visiting p0.app and navigating to "Access Management". You see a dashboard of all requests:

Clicking the Slack icon in the request description will take you to the approval-message conversation, where you can view any conversation around justification.

You can also get more details on the lifecycle of an individual grant by clicking on a request row to open the "Request Details" drawer:

Finally, you can export all requests as a tab-separated values list (.tsv) by clicking "Export requests".

Last updated